Privacy Policy

This Privacy Policy describes how http://www.otbsalon.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please get in touch with us by e-mail at info@otbsalon.com or by mail using the details provided below:

On the Boulevard Salon & Spa is located at 3535 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases and appointments. We may also collect additional information if you contact us for client care support. This Privacy Policy refers to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

• Device information

• Purpose of collection:to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
• Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose:shared with our processor, SalonBiz.
• Personal Information collected:web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order information
• The purpose of collection is to process your payment information, provide you with appointment notifications and confirmations, communicate with you, and, when in line with the preferences you have shared with us, provide you with information or marketing relating to our products and services.
• Source of collection:collected from you.
• Disclosure for a business purpose:shared with our processor, SalonBiz.
• Personal Information collected:name, billing address, payment information (including credit card numbers, email address, and phone number).

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our obligations to you, as described above. For example:

• We use SalonBiz to power our bookings.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:

• We use Google Analytics to help us understand how our clients use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK – https://www.facebook.com/settings/?tab=ads
• GOOGLE – https://www.google.com/settings/ads/anonymous

• BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide our services to you, which include offering products for sale, processing payments, booking appointments, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Services that include elements of automated decision-making include:

• Temporary blocklist of IP addresses associated with repeated failed transactions. This blocklist persists for a small number of hours.
• Temporary blocklist of credit cards associated with blocklisted IP addresses. This blocklist persists for a small number of days.

Text Marketing and Notifications

By subscribing to On the Boulevard Salon & Spa text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided. The frequency of messages varies. Consent is not a condition of purchase. Standard message and data rates may apply. You can unsubscribe from receiving text messages at any time by replying STOP to our messages or by following the instructions provided in the message. For more information on our messaging terms and conditions, text “HELP” to the number you received messages from or contact customer support at info@otbsalon.com.

Personal Information Used for Text Marketing

To deliver text messages, we collect:

• Your Phone Number: We can send text notifications regarding your interest in our products and services.
• Appointment Information: To send reminders about upcoming appointments.

We respect your privacy and are committed to protecting your personal information.

Third-Party Service Providers

We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaign. These service providers are prohibited from using your personal information for any purposes other than enabling On The Boulevard Salon & Spa’s text messaging service.

Policy Changes

On the Boulevard Salon & Spa may update this text marketing policy periodically. Any changes to this policy will be posted on this page with an updated “last modified” date at the document’s beginning. If we make any significant changes to how we treat our clients’ personal information, we will notify you through a notice on the website or through other appropriate communication channels.

If you have any questions about this Text Marketing and Notification section or other aspects of our Privacy Policy, please email us at info@otbsalon.com.

Selling Personal Information

Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”). 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you want to exercise these rights, please contact us through the information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you want to exercise these rights, please contact us through the information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please get in touch with us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information when you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your site experience and provide our services. 

You can control and manage cookies in various ways. Please remember that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that there is no consistent industry understanding of responding to “Do Not Track” signals, so we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please use the details provided under “Contact” above to contact us by e-mail or by mail.

If you are dissatisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

On the Boulevard Salon & Spa
3535 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States
225-448-5995 | info@otbsalon.com

This document was last updated on 06 /05 /2024